CariklBet is fully committed to protecting the privacy and security of every member's personal data. This document explains in detail how we collect, use, store, and protect your information as a user of our platform.
Important Note: This Privacy Policy applies to all users of the CariklBet platform, including the official website at cariklbet.onl, the Android and iOS mobile apps, and all our official communication channels. By using our platform, you agree to the data collection and usage practices described in this document.
CariklBet cares about your privacy. As an online casino platform serving hundreds of thousands of players across Malaysia, we understand how sensitive the personal data entrusted to us is. Your trust is the foundation of our relationship, and we will never treat your data carelessly.
This Privacy Policy was drafted to comply with applicable data protection laws and to provide you with full transparency on how your personal information is managed from the moment you register until your account is no longer active.
We encourage you to read this document carefully. If anything is unclear or you would like further clarification, the CariklBet customer support team is available 24 hours a day, seven days a week.
CariklBet only collects information that is genuinely necessary for platform operations, legal compliance, and service improvement. No data is collected excessively or without a clear purpose.
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, gender, nationality | Registration form, KYC process |
| Contact Information | Email address, phone number, mailing address | Registration, profile updates |
| Financial Information | Bank name, account number (partially masked), transaction history, payment method | Deposit/withdrawal process |
| Technical Data | IP address, device type, operating system, browser, login session | Automatically during use |
| Game Data | Wagering history, games played, wins, session duration | Automatically during gameplay |
| KYC Documents | Copy of identity card, passport, utility bill (proof of address) | Manual upload by user |
Important: CariklBet never stores your full credit/debit card number or PIN on our servers. All financial transactions are processed through certified third-party payment gateways that comply with PCI DSS standards.
Every piece of information we collect is used for a specific and legitimate purpose. Here are the primary ways CariklBet uses your personal data:
CariklBet adheres to the principle of data minimisation — we only collect and process information that is strictly necessary for the stated purposes. We do not collect data excessively or retain information longer than required.
CariklBet does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in the course of operating the platform, we may share data with certain parties in limited and controlled circumstances:
All data sharing with third parties is subject to binding data protection agreements, and those third parties are only permitted to use your data for mutually agreed purposes.
Protecting your personal data from unauthorized access, loss or misuse is among CariklBet's highest priorities. We continuously invest in the latest security infrastructure to ensure your information is always protected.
Remember: While we take all reasonable steps to protect your data, security also depends on your own actions. Please ensure your account password is strong, unique, and not shared with anyone. Never log in using public Wi-Fi without a VPN.
CariklBet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. However, disabling all cookies may affect certain features on the CariklBet platform. For more information on managing cookies, please refer to your browser's documentation.
Your personal data is stored on secure, certified servers. CariklBet sets data retention periods based on operational needs and legal obligations:
When data is no longer needed and there is no legal obligation to retain it, CariklBet will securely delete or anonymise it using industry-recognised methods. Data will not be kept longer than necessary.
As a CariklBet member, you have certain rights regarding your personal data. We fully respect these rights and will process any related requests within a reasonable timeframe:
CariklBet has never and will never intentionally collect personal information from individuals under the age of 18. Our platform is strictly for adults only.
If we discover that information from someone under the age of 18 has been collected unintentionally, we will promptly delete that information and terminate the associated account. Parents or guardians who suspect their child has registered on this platform are requested to contact our customer support team immediately.
We use multiple verification mechanisms including KYC document checks to ensure only eligible users access the CariklBet platform.
CariklBet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational reasons. The "Updated" date at the top of this page will always reflect the latest version.
For material amendments — changes that significantly affect how we handle your data — CariklBet will endeavour to notify you via in-platform notifications or email to your registered address at least 14 days before the changes take effect.
Continued use of the CariklBet platform after any amendments take effect constitutes your agreement to the latest version of this Privacy Policy. If you do not agree with any amendments, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the CariklBet Privacy & Data Protection team through the following channels:
Email: [email protected]
Response time: Within 3 working days for privacy and data protection enquiries.
For urgent matters relating to account security, please use the 24/7 Live Chat within the platform.
CariklBet is committed to addressing every privacy-related inquiry seriously and within the defined timeframes. Your trust is a responsibility we take to heart.
CariklBet recognises and respects your rights as the owner of your personal data. Below are the rights you may exercise at any time.
You have the right to request a copy of the personal data we hold about you at any time. We will provide this information within 14 business days.
If the personal data we hold about you is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting customer support.
You may request that your personal data be deleted under certain circumstances, subject to legal obligations that require us to retain specific records.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Such requests will be fulfilled within 5 business days.
You may request your personal data in a machine-readable format (such as JSON or CSV) for transfer to another service provider of your choice.
In certain circumstances, you may request that the processing of your personal data be temporarily restricted, particularly while an investigation or dispute is ongoing.
We don't just say it — we invest in real technology and processes to protect every detail of your information.
All data transmitted between your device and CariklBet's servers is encrypted with 256-bit SSL — the same technology used by Malaysia's leading banking institutions.
Our KYC process ensures that only verified account owners can carry out transactions, protecting you from unauthorised account misuse.
CariklBet's automated monitoring system operates around the clock to detect any suspicious activity and respond before any harm occurs.
CariklBet has never sold or traded your personal data to any party for marketing purposes. Your data belongs to you, not to our business as a commodity.
Our security infrastructure is regularly assessed by independent security experts. Any identified vulnerabilities are addressed promptly before they can be exploited.
Our dedicated privacy and data protection team is available to handle any queries or requests relating to your personal data within 3 business days.
Your privacy is more than a promise — it is our commitment. Join over 500,000 Malaysian members who have trusted CariklBet as their online casino platform of choice.